"Issue Tracking Anywhere, along
with SourceAnywhere Hosted, has noticeably impacted our development
cycles. The time to market has been reduced along with diagnostics
and trouble shooting."
Dave W. Safley, CTO - Founder
Paragon Host
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Read Issue Tracking Anywhere - Case Study [pdf]
Dynamsoft Issue Tracking Anywhere is a web-based bug tracking system
designed for issue / work item tracking, bug tracking, customer support
and project management.
Issue Tracking Anywhere has two editions: Standalone and Hosted. Issue
Tracking Anywhere Standalone can be downloaded and installed on your
site. Issue Tracking Anywhere Hosted uses SaaS (Software as a Service)
as the delivery model and is fully managed by Dynamsoft. Issue Tracking
Anywhere Hosted can simplify your IT infrastructure, lower your TCO
(total cost of ownership), increase your cost prediction and improve
your team productivity.
Issue tracking / Bug Tracking
Issue Tracking Anywhere can be used for reporting and tracking work
items, bug tracking, defect tracking, issue tracking, task tracking,
tracking feature requests, etc. In Issue Tracking Anywhere, all issues
are instantly searchable and traceable, making it easy to manage these
issues through to resolution.
Project Management
In Issue Tracking Anywhere, all issues are
organized by projects. Issue Tracking Anywhere helps your companies to
manage the projects by enforcing rigorous development process at each
stage of issue resolution.
Customer Support
Issue Tracking Anywhere enables you to
collaborate with your customers by allowing them to submit issues,
obtain status and cooperate with you in resolving problems and
developing new features via the Web, which helps build a streamlined and
satisfying customer support.
With easy-to-use and intuitive interface, Issue Tracking Anywhere for
bug tracking is convenient, effective and professional in tracking and
managing both business and technical issues.
- Web-based Architecture
100% web based; Built on
ASP.NET; Supports all major browsers
- Easy, Efficient and Flexible User Interface
The
interface is designed with you in mind. It is intuitive,
easy-to-use, yet powerful
- Powerful Query
With the powerful query designer, you
can get instant and deep insight of your data
- Highly Customizable
Field, field rule, screen, data
form, email and workflow can be customized according to your needs.
- Process-driven and Role-based Workflow
Issue Tracking
Anywhere workflow is adaptive to your unique process
- Automatic Email Notification
Automatic email
notification keeps you informed anywhere anytime
- Audit Trail
Maintain change history for issues
- Security
Support HTTPS Protocol; Assign access
permissions to user/group globally and within projects
- Reporting
Display current status, aging, trends and
other aspects of projects and issues

"Before, I was spending a lot of time doing busy work just trying to
push issues through our old system. Issue Tracking Anywhere has
allowed me to return back to what I'm supposed to be doing -
monitoring the work that my team is doing and tracking our
development efforts."
Jos?Dias, Director of Engineering, FutureVision
Technologies
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