Dynamsoft Issue Tracking Anywhere is a web-based bug tracking system designed for
issue / work item tracking,
bug tracking, customer support and project management.
Issue Tracking Anywhere has two editions: Standalone and Hosted. Issue Tracking Anywhere
Standalone can be downloaded and installed on your site. Issue Tracking Anywhere Hosted
uses SaaS (Software as a Service) as the delivery model and is fully managed by Dynamsoft.
Issue Tracking Anywhere Hosted can simplify your IT infrastructure, lower your TCO
(total cost of ownership), increase your cost prediction and improve your team productivity.
Issue tracking / Bug Tracking
Issue Tracking Anywhere can be used for reporting and tracking
work items, bug tracking, defect tracking, issue tracking, task tracking, tracking feature requests, etc. In Issue Tracking Anywhere,
all issues are instantly searchable and traceable, making it easy to manage these issues through to resolution.
Project Management
In Issue Tracking Anywhere, all issues are organized by projects.
Issue Tracking Anywhere helps your companies to manage the projects by enforcing rigorous
development process at each stage of issue resolution.
Customer Support
Issue Tracking Anywhere enables you to collaborate with your customers
by allowing them to submit issues, obtain status and cooperate with you in resolving problems and
developing new features via the Web, which helps build a streamlined and satisfying customer support.
With easy-to-use and intuitive interface, Issue Tracking Anywhere for bug tracking is convenient,
effective and professional in tracking and managing both business and technical issues.
- Web-based Architecture
100% web based; Built on ASP.NET; Supports all major browsers
- Easy, Efficient and Flexible User Interface
The interface is designed with you in mind.
It is intuitive, easy-to-use, yet powerful
- Powerful Query
With the powerful query designer, you can get instant and deep insight of your data
- Highly Customizable
Field, field rule, screen, data form, email and workflow can be
customized according to your needs.
- Process-driven and Role-based Workflow
Issue Tracking Anywhere workflow is adaptive to your unique process
- Automatic Email Notification
Automatic email notification keeps you informed anywhere anytime
- Audit Trail
Maintain change history for issues
- Security
Support HTTPS Protocol; Assign access permissions to user/group globally and within projects
- Reporting
Display current status, aging, trends and other aspects of projects and issues
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