Transitions

Each workflow state can have actions which allow an issue to move from one state to another. For an issue to be able to progress from one state to another, a transition must exist that links these two states. A transition is a unidirectional link between two workflow states. This means that if an issue needs to move back and forth between two states, two transitions need to be created.

This page allows you to manage the transitions of the workflow in the issue type.

Access Rights

You must have Manage Project (Project Templates Management) permission.

To Manage Transition

1. Click Projects (Project Templates) Management in System Admin page, and the Project (Project Template) List page appears.

2. Select the project (project template) that you wish to manage, click in Manage column of Project (Project Template) List page, and the Project (Project Template) Management page appears.

3. Click Issue Types Management in Project (Project Template) Management page, and the Issue Type List page appears.

4. Select the issue type that you want to manage, click in Manage column of Issue Type List page, and the Issue Type Management page appears.

5. Click Workflow Management in Issue Type Management page, and the Workflow Management page appears.

6. Click Transition in Workflow Management page, and the Transition page appears, as seen in the following figure:

7. Click Add to add a new transition. See Add Transition.

8. Click in Set Permission column to control the users or groups who have the permission to perform the corresponding transition. See Set Permission.

9. Click in Field Rules Configure column to configure field rules for the corresponding transition. See Configure Field Rules in Transition.

10. Click in Edit column to modify the corresponding transition. See Edit Transition.

11. Click in Delete column to delete the corresponding transition.

Window Items:

Add

Add a new transition. See Add Transition.

Transition

Name of the transition.

Originating State

The state before the transition is performed.

Destination State

The state after the transition is performed.

Allow

List users or groups who can perform the corresponding transition.

Set Permission

Set permission for the users or groups to perform the corresponding transition. See Set Permission.

Field Rules Configure

Configure field rules for the corresponding transition. See Configure Field Rules in Transition.

Edit

Modify the transition. See Edit Transition.

Delete

Delete the transition.

Note:

There is at most one transition whose originating state is none in the workflow.
If the originating states of the existing transitions are not none, the State dropdown list will include all states in the workflow when creating issues. That is to say, you can set any state as the start state.
If there exists one transition whose origination state is none in the workflow, the value of State will be the destination state of this transition and can not be changed when creating issues.