TWAIN ActiveX/Plug-in Windows/Mac HTTP Control/SDK

Getting Supported

Dynamsoft is committed to providing the best customer support in the industry. Our support team is ready to offer high quality, friendly and responsively technical support for our valued registered users.

Email Support:

Email is selected as the main means of support, since code can be exchanged easily in email and service quality can be ensured by monitoring.

Our email address for TWAIN family products is TWAINsupport@dynamsoft.com.

Knowledge Base:

For general questions, you can check out our Knowledge Base which can help you troubleshoot and find solutions quickly.The knowledge base URL is http://kb.dynamsoft.com/categories/Dynamic+Web+TWAIN/ .

Support Forum:

You can also get supported from DynamicTWAIN Support Forum. It is a tech support forum community where members of this community can come to discuss and get help with all issues related to TWAIN family products. Our support forum URL is
http://forums.dynamictwain.com/dynamictwainforum/index.php .

For instant tech support, you can contact us at live help or give us a call:

Live help:

http://www.dynamsoft.com/support/livehelp.aspx
Live Help is available during 9AM-5PM (Monday to Friday) and 5PM-2AM (Sunday to Friday) PST (Pacific Standard Time GMT-8).

Telephone:

1-877-605-5491 (Toll-Free)
1-604-605-5491
Office Hours: 9AM-5PM, Monday-Friday PST (Pacific Standard Time GMT-8)