Dynamic Web TWAIN logo

FAQ and Licensing

Dynamic Web TWAIN purchase faqs and licensing overview


  • 1. License Agreement
  • 2. Edition Comparison

    Editions are differentiated by support for client-side operating systems and browsers. Learn more ›

  • 3. Evaluation License

    Evaluation licenses are used to assess Dynamic Web TWAIN for potential business use, and can only be used in development and testing environments.

    The EVALUATION LICENSE is available for a 30-day free trial.

  • 4. The number of client-side desktops to access the server is unlimited.
  • 5. Yearly License

    Dynamic Web TWAIN can also be licensed on a per application per year basis, with no limit on the number of servers.

  • 7. Upgrade Policy

    It's free for minor version upgrades, such as v13.1 to v13.2. You can get free major upgrades, such as v13.x to v14.x, with valid maintenance contract. Otherwise, please contact sales@dynamsoft.com for paid upgrades.

    After upgrade, your old licenses will be revoked.

  • 8. Per Named User

    The Software can be licensed on a per-Named User per-Application basis. One Named User License allows access to the Application by one named user. Named User Licenses are not transferral. They can be either perpetual or annual.

    Named User licensing is ideal for environments that have a low user density per server.

Other Deployment Types

  • 9. Others

    For any other licensing options, such as OEM licensing, annual licensing, and revenue sharing, please contact us at sales@dynamsoft.com.


  • 10. Volume License

    Please contact our team at sales@dynamsoft.com for volume discount.

  • 11. Discount

    We offer discounts for non-profit organizations. Please contact sales@dynamsoft.com for details.

Purchase Policy

  • 12. When will I receive the license?

    If you order a new license online via Dynamsoft website, the license key will be sent to you within minutes via e-mail automatically. If you order an upgrade or order via purchase order, our team will process your order within one business day. Contact sales@dynamsoft.com if you have any questions.

  • 13. 30-day money-back guarantee. Read more
  • 14. About sales tax

    Applicable taxes may be charged for Canadian Residents.

    All License Fees are exclusive of any Taxes. Licensee is responsible for paying for any sales, use, value added or other taxes, other than Canadian sales taxes levied on Dynamsoft's income.

  • 15. Prices subject to change without notice.