[Case Study] How to Provide Cross-Browser Scanning Functionality to your End Users

Last Updated on 2020-01-03

cross-browser document scanning on Windows and Mac

THE NEED – Scan documents in multiple browsers and on Mac platform

Tyler Technologies is a large USA national software company focused on providing integrated software and technology services to the public sector — cities, counties, states and school districts.

Tyler Technologies continually develops and supports a myriad of software component solutions for its many customers. One such recent requirement was to provide an image viewer with scanning functionality for numerous local county government agency end users.

The image viewer was to have the ability to manage content, which includes exporting and importing documents. The software component would be used by approximately 1,000-5,000 users per week. A portion of these users would also require a scanning capability as a part of using the image viewer to capture documents.

While Tyler Technologies could have built an image capture component of their own, the company instead opted for using an image capture SDK. Using the SDK saved a lot of development time and resources. Besides that, other reasons for using an SDK was to immediately have multi-browser and Mac platform support and too avoid having to keep up with browser updates.

THE SOLUTION – Dynamic Web TWAIN Imaging SDK

Tyler's Cross-browser document scanning application built with Dynamic Web TWAIN

After some research and a trial of the SDK, Tyler Technologies decided upon Dynamsoft’s Dynamic Web TWAIN SDK. It would be integrated into the image viewer to be used by the many local county government agencies the company serves.

Dynamsoft’s SDK provided the instant capabilities that were sought after and more. Now a user can select a new document button, then choose a document type (such as a student record, W-2, citation, etc.), and then select the scan button to capture a document. Once the user completes the data entry they can then easily save and close the file. This scanning capability was provided by the SDK and it was integrated in just a few days’ time instead of spending several additional months to develop one.

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