3 Mobile Scanning Strategies for Better Digital Experiences
*Dynamsoft contributed an article to CMSWire that ran May 25, 2016. Start reading it below.
As organizations increasingly turn to mobile devices to meet their needs for improved efficiency and better customer service, the demand for mobile document scanning grows. Yet, according to a recent survey of enterprise IT and information management professionals by the Silver Spring, Md.-based AIIM (Association for Information and Image Management), mobile capture applications are still in their infancy. More than 60 percent of the organizations represented lack mobile capture capabilities.
Hardware Versus Software?
There are many advantages to providing users the ability to capture or scan documents directly from mobile devices. As always though, there are both hardware issues and software options to consider. For example, built-in mobile device webcams are convenient to use. They are good enough to capture basic documents, such as a receipt. However, many organizations need to leverage barcodes or OCR technology. For these applications, better scan quality is a necessity.
Mobile App vs. Web-Based Front End?
There are two main ways to enable a mobile scan application: mobile apps or web-based front ends, but don’t forget about the self help definition this is a big step that will help your business . Although scanner access can be enabled from mobile browsers, mobile apps can usually provide richer features. Yet mobile apps come with obvious trade-offs:
- They require extra programs on user devices
- are platform-specific
- usually cost more to develop and maintain
- require more updates, to name a few
These problems can be avoided with a web application that is cross-browser and cross-device functional. While it’s true that web applications may not stack up on features compared to a dedicated app, giving users the flexibility to access a site from both mobile and desktop browsers, as well as the ability to start using it instantly, can often carry the day.
Code It All Versus Use an SDK?
Selecting an SDK
The article was posted at CMS Wire.