# Manage Contacts

## Company Contacts vs. Order Contacts — What’s the Difference?

**Important:**  
- **Adding someone as a company contact does *not* grant access to all license/order information.**
- **To view license details for a specific order, a user must be added as a contact to *that order* directly.**  
- Company contacts can help with account administration, but only order contacts can view and manage license details for a given order.

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## How to Invite Others to Your Organization

To add a new contact to your company account:

1. Go to **Account Management > Users** in the Customer Portal.
2. Enter the new user's email address and select your company name.
3. Click **Invite**.

![Invite Contact](https://www.dynamsoft.com/company/docs/assets/img/customer-portal-account-contacts-1.png)

- The invited person will receive an email invitation.  
- Once accepted, they become a company contact (but do not have access to licenses/orders unless added as an order contact).

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## How to Add Users to a Specific Order

To give a user access to license details for a specific order:

1. Go to **Order > My Orders** in the Customer Portal.
2. Find the relevant order and click **Manage Contacts** under the "**Operations**" column.
3. Add the user's email to the order’s contact list.

![Order Contact List](https://www.dynamsoft.com/company/docs/assets/img/customer-portal-account-contacts-2.png)

**Note:**  
A user must be in the contact list of that specific order to view or manage its license details.

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## Managing and Removing Company Contacts

Existing contacts on file can manage company contacts.

1. Go to **Account Management > Users** to view all users under your organization.
2. If you are the primary contact, you will see options to **Set Primary Contact** or **Delete** users.

![Company Contact Management](https://www.dynamsoft.com/company/docs/assets/img/customer-portal-account-contacts-3.png)

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## Primary User Changes and Support

- There can only be **one primary contact** at a time.
- If your current primary user is leaving, they should transfer primary user rights to another user.
- If the current primary user cannot do this, please contact [support@dynamsoft.com](mailto:support@dynamsoft.com) for assistance. Include the details of the current and new primary user.

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**Summary:**  
- Add users to your company for account management.
- Add users to *specific orders* so they can view and manage licenses for those orders.
- Only primary user can make primary user changes.

For any issues or special requests, reach out to [support@dynamsoft.com](mailto:support@dynamsoft.com).