--- layout: default-layout noTitleIndex: true needAutoGenerateSidebar: true title: Error message - The current product key is invalid because it's generated with the licenses of a different major version keywords: Dynamic Web TWAIN, Error Troubleshooting, product key, invalid, different major version breadcrumbText: Error message - The current product key is invalid because it's generated with the licenses of a different major version description: Error message - The current product key is invalid because it's generated with the licenses of a different major version date: 2021-12-03 23:26:46 +0000 last_modified: 2022-10-21 14:05:54 +0000 --- # Error Troubleshooting ## Error message - The current product key is invalid because it's generated with the licenses of a different major version ### Symptom You get an error message that says "The current product key is invalid because it's generated with the licenses of a different major version". ### Cause You are trying to use a product key for a different major version. ### Resolution Make sure you have the correct license set in the proper configuration. If you have doubts or questions, you can contact Dynamsoft Support.