---
layout: default-layout
noTitleIndex: true
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title: Dynamic Web TWAIN prompts the .deb installer for Windows
keywords: Dynamic Web TWAIN, Error Troubleshooting, deb, Windows, ARM64
breadcrumbText: Dynamic Web TWAIN prompts the .deb installer for Windows
description: Dynamic Web TWAIN prompts the .deb installer for Windows
date: 2025-04-17 17:43:22 +0000
---

# Error Troubleshooting

## Dynamic Web TWAIN prompts the .deb installer for Windows

### Symptom

You may encounter an issue where, on a Windows operating system with ARM64 architecture, you are prompted to download the .deb installer, which is intended for use on Linux operating systems.

### Resolution

The issue was patched in version 17.3.1. We highly recommend upgrading your SDK to version 17.3.1 or higher. Otherwise, you will need to manually install the .MSI installer.