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Troubleshooting

How to get the log files generated by the TWAIN Data Source Manager

Step-by-Step Usage Guide:

  1. Set an environment for TWAINDSM

    Right click “This PC” –> Properties

    TWAINDSMLog-1

    –> (Advanced system settings) Advanced tab –> click on “Environment Variables”

    TWAINDSMLog-2

    –> New

    TWAINDSMLog-3

    –> Variable name: TWAINDSM_LOG, Variable value: D:\twain.log –> OK

    TWAINDSMLog-4

  2. Run TWAIN Application.

  3. Log file can be found under

    • TWAIN Data Source Manager 1.x

      C:\Users\ User\AppData\Local\Temp\twain.log

    • TWAIN Data Source Manager 2.x

      D:\twain.log

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