Handling Errors

Invalid product key

• Symptom

You get an error message that says “The current product key does not support xxx…” or “The current product key is invalid because …”.

• Cause

You are trying to use an unlicensed feature of DWT or use it on an unlicensed Platform or Browser .

• Resolution

Make sure you have the correct license set in the proper configuration. If you have doubts or questions, you can contact Dynamsoft Support.