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Handling Errors

Invalid product key

  • Symptom

You get an error message that says “The current product key does not support xxx…” or “The current product key is invalid because …”.

  • Cause

You are trying to use an unlicensed feature of DWT or use it on an unlicensed Platform or Browser .

  • Resolution

Make sure you have the correct license set in the proper configuration. If you have doubts or questions, you can contact Dynamsoft Support.

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