IBM Expands its Use of Dynamsoft's SDK for Document Scanning in its Datacap Web Solution to Support Mac® OS X

INDUSTRY:

Banking, Insurance, Government, Healthcare, Retail, Telecom, Transportation, and Cross Industry

SUMMARY

IBM® is a globally integrated technology and consulting company headquartered in Armonk, New York, with operations in more than 170 countries. The company develops and sells software and systems hardware and a broad range of infrastructure, cloud and consulting services. It has a market cap of more than $140 billion.

Its Datacap Insight Edition® solution enables organizations to streamline the capture, recognition, and classification of business documents. It also allows organizations to quickly and accurately extract important information from those documents for use by business users and in applications using text analytics, natural language processing and machine learning.

After their initial success with Dynamsoft, IBM customers wanted to scan using Mac® OS X. This was easily accomplished using Dynamsoft. In the initial phase, IBM used Dynamsoft to implement a web scanning component that ran without an ActiveX control requirement. IBM choose to expand the use of Dynamsoft so that customers could have a choice for workstation and browser preference. The Dynamsoft SDK helped IBM's development team quickly expand platform support to Mac® OS X.

THE COMPANY

IBM is a globally integrated technology and consulting company headquartered in Armonk, New York. With operations in more than 170 countries, IBM attracts and retains some of the world's most talented people to help solve problems and provide an edge for businesses, governments and non-profits. The company develops and sells software and systems hardware and a broad range of infrastructure, cloud and consulting services. Today, IBM is focused on five growth initiatives - cloud, big data and analytics, mobile, social business and security. The company has a market cap of more than $140 billion.

THE NEED

One key aspect of Datacap is document scanning via web browsers. Previously, Datacap web scanning was only available on Windows® workstations. IBM customers wanted to scan using both Windows® and Mac® OS X. They also wanted the same user experience on both platforms. Users needed to be able to easily switch between different workstation and browsers and work seamlessly with other features of the user interface.

Datacap is frequently applied in critical business transactional processes where many different users need to scan and work with documents. After documents are scanned and uploaded to servers, Datacap Insight Edition® does further processing. It classifies documents and sections of documents. It also allows organizations to quickly and accurately extract important information from those documents for use by business users and in applications using text analytics, natural language processing and machine learning. The documents and data are validated via the same web user interface that operated the scanners. Then, Datacap stores the documents and the extracted data to repositories such as IBM FileNet Content Manager and other CMIS compliant repositories. These activities need to run within the IBM user interfaces across both Windows and Mac® OS X.

REALIZED ADVANTAGES

The IBM development team was able to use Dynamsoft's Dynamic Web TWAIN SDK to quickly implement the platform expansion and keep the same user experience for both Windows and Mac. This allowed the IBM team to focus on other functional expansions in cognitive capture such as expanded use of IBM's Watson technology – a core value-added capability of the IBM Datacap solution.

IBM's customers worldwide now use the new web scanning capabilities in many countries. Once documents are scanned, they can extract information from the documents to streamline business processes and gain business insights using analytics – on both Windows and Mac® OS X.

Learn more about Datacap Insight Edition® at www.ibm.com/automation/software/data-capture.

DYNAMSOFT'S DYNAMIC WEB TWAIN SDK

Dynamsoft's Dynamic Web TWAIN SDK provides developers a simple way to deliver a document scanning module (TWAIN, SANE or ICA) in a web application simply by writing just a couple of lines of code in JavaScript. This is instead of taking months to learn the related standards. Then many more months would be required to develop an application with hundreds to thousands of lines of code. A completed application gives users key features for document scanning, uploading, editing, and document management within web browsers. This SDK supports 32-bit / 64-bit Internet Explorer® (IE), Edge, Firefox, Chrome and Safari® browsers on Windows®, Mac® OS X and Linux.

The SDK has built-in support for local image editing and save options to a variety of image formats. Documents captured with Dynamsoft's SDK can be saved to local/remote disk, databases, SharePoint® or other document repositories.

OTHER ADVANTAGES

The SDK needed some enhancements to meet IBM-specific requirements. The IBM team worked with Dynamsoft to define features, cost structure and a timeline to deliver the requested enhancements. This allowed IBM to ensure a seamless transition for customers who had previously used older ActiveX technology. These needs were met and Dynamsoft continues to provide technical support as needed.