Live Help
- Live Help is an online chat service for our
users to interact with our
support professionals in real time.
- Live Help is available during:
and . GMT
- When the Live Help support professional is unavailable, you can leave a message and we will respond promptly.
Online Meeting
For complex technical problems, our support team offers GoToMeeting online meeting service which allows us to see your desktop in real time.
To schedule an online meeting, please contact us at support@dynamsoft.com.
Request a Live One-2-One Demo
To schedule a Live One-2-One Demo, please contact us at support@dynamsoft.com.
We offer Live Help, online meeting, and one-2-one demo services for customers who
- are at the pre-sales period
- are within 45 days of one purchase, to make
sure your transition from trial version to
full version is smooth
- have valid yearly subscription. Check the
subscription benefits.