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1. Data Center
Vancouver, SAS70 and CICA5970 certified. Data Center >>
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2. How to close/activate account?
You can log into the Web Portal and go to Account Management to close or re-activate your account anytime. After closing your account, no more invoices will be sent to you.
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3. Can Dynamsoft get my code?
No. SourceAnywhere uses database encryption to protect your data. With database encryption, all of your file content stored in SQL Server is encrypted by a passphrase you provide during the encryption process. Under
the unlikely worst scenario, even if your database is copied without your permission, no one (including Dynamsoft) can read a single file in your repository unless they know your passphrase.
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4. Can I add more users later?
Yes, you can add or reduce users anytime in the Web Portal.
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5. Can I get my database?
Yes. When needed, you can get your database in SourceAnywhere Hosted and host the repository by yourself with SourceAnywhere Standalone.
You can send your detailed account info to sawhosted@dynamsoft.com to request the copy.
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6. Can I get any discount?
If you are with a non-profit organization, other verifiable charitable groups, or have more than 50 users, please contact us at sales@dynamsoft.com for discount.