U Mobile Enables Convenient and Fast User Self-Registration with Dynamsoft Barcode Reader SDK

Technical Requirements

U Mobile wanted to incorporate barcode scanning capabilities into their MyUMobile app . The main goal of the barcode scanning application was to enable new prepaid users to scan the barcode on the U Prepaid Starter Pack and perform self-registration. The application would allow customers to scan the starter pack, provide their ID card, and take a selfie to complete the registration. After several SDK trials, U Mobile concluded that Dynamsoft's Barcode Reader SDK was best suited for their needs. The fast-scanning capability and the high reading accuracy of the SDK helped U Mobile to easily embed the key features into their MyUMobile app. They were also impressed with the technical support the Dynamsoft team provided.

Getting Going With The Solution

Around five people from the marketing, innovations, and technology teams at U Mobile were involved in the development. During development, compatibility issues arose between the Dynamsoft Barcode Reader SDK and their React native codes.

However, U Mobile was able to troubleshoot these issues with prompt assistance from Dynamsoft’s award-winning customer support team. In addition, they received multi-channel support via email, chat, and calls, which immensely helped them.

Eventually, Dynamsoft and U Mobile were able to work through these issues together and develop the application in six months.

Benefits Realized

With the Dynamsoft Barcode Reader SDK, U Mobile is now equipped with a fast and accurate barcode scanner to cater to its users. New prepaid users can now quickly scan the U Prepaid Starter Pack barcode and their IDs to complete their registration process. This also eliminates the hassle for the users to carry physical documents to U Mobile’s physical outlets to complete the registration process.