Upgrade Requests

Annual Licenses

Active annual licenses are eligible for free major version upgrades.
To request an upgrade, click Manage > Upgrade for your license. This will open your email client so you can send an upgrade inquiry to our sales team.

Perpetual Licenses

If your license includes valid maintenance, you are eligible for free upgrades.
If maintenance has expired, please request an upgrade quote from our sales team.

How to Request a Free Upgrade

To upgrade your license to a newer version:

• Click the Upgrade option under the Manage menu for the relevant license,
  or
• Contact our team directly at sales@dynamsoft.com.

Provide your license details in your email to help us process your request efficiently.

If you have questions about your upgrade eligibility, maintenance status, or the upgrade process, please contact our sales team—we’re here to help!