How to expand the quota of a runtime license?

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The quota of a runtime license can indeed be expanded before the expiration of the license. This can be done in a couple of ways.

• By accessing the license page in the customer portal, under the Manage License operation, one of the options include Add Quota. This leads the user to a checkout page confirming the extra quantity that they want to add (by default they will be adding the same quantity that they originally bought, which can be multiplied by the Quantity number. After confirming the customer details and payment info, the order will be processed for the quota expansion.

• You can contact the Dynamsoft support team and ask for a quote for this expansion. The quote can then be paid by the customer in order to get processed right away. Alternatively, the customer can send the team a signed PO based on this quote, and the order will be processed and the unpaid invoice sent to the customer for payment.