HTG created a web-scanning component to link proof of delivery to specific customers with Dynamsoft’s document scanning SDK

The Company

HTG was established in 1989 in Italy with the motive of helping organizations select ideal IT hardware for the transport industry. This might include technology like AI, telephone assistance and backup systems. They started as a simple hardware consultant and have successfully evolved into a one-stop software solution provider for transport companies across the globe.

With an impressive national clientele, HTG is credited with inventing the parcel label with globally accepted shipment routing parameters. Today, HTG has become a transport industry powerhouse. The company helps multiple businesses in the transport industry to streamline their operational and functional business processes with the ideal software.

A Technology Need

Transport companies associated with HTG process around 10,000-15,000 documents monthly. This requires HTG to deal with approximately 300 users on their application daily. So, HTG wanted to avoid the inefficiencies of tedious paperwork and go paperless. The Italian laws, however, did not allow businesses to go completely paperless. For examples, transport companies still needed receivers to physically sign for proof of delivery (POD).

Recognizing and associating the POD with correct consignment numbers is also an essential aspect of the transport management system. This took a lot of time as businesses had to manually record and verify these consignment numbers accurately. Thus, HTG needed a technology to skip the tedious manual effort and promote accuracy.

A document scanning SDK was the simplest and most reliable solution to develop software for linking the POD to a specific customer. The software needed to capture the signed documents with barcodes from the scanner and then verify whether the barcodes have been recognized correctly. HTG found Dynamsoft to have a perfect solution.

Getting Going with A Solution

Dynamsoft worked primarily with Francesco Rivola, the project manager at HTG, after discussions, Rivola decided to implement Dynamsoft’s Dynamic Web TWAIN SDK. The simple web document scanning SDK was ideal to fulfil HTG’s prime goal of linking the POD to specific customers. Using Dynamsoft was an easy decision as the SDK directly interacted with the software inside the transport management system (TMS).

After implementing the SDK the process was streamlined. Documents were scanned to assign and recognize the barcode from the delivery note in the TMS. It then sends the consignment info to a specific server in PDF form and the shipment is automatically considered as consigned. This helped speed up the process, with enhanced accuracy and automatic verification.

In addition to providing high reliability, the Dynamic Web TWAIN SDK also enabled HTG to save a considerable amount of time and manpower on the implementation. As the software has been successfully running over the last decade, deploying it was super easy for the team at HTG. They only had to perform a few steps manually to enable the system to find barcodes and recognise how and where to get the right information.

So, HTG were able to find the ideal SDK that integrated with their TMS within 2 months. The integration required the help of only two team members. HTG had an increasing digital footprint. Furthermore, COVID restrictions were affecting the transport industry. This effortless movement from a legacy windows program to a versatile web application was the need of the hour.