Fequently Asked Questions

How to Modify the Scan Settings like Page Size?

If you are using an A3 scanner, you need to set the page size since in the default settings, the value is A4.

Although we cannot modify the scanner’s settings via its UI using Remote Scan, we can pass common settings using DeviceConfiguration.

Sample code to set the page size to A3:

DWRemoteScanObject.acquireImage(device,
                        {
                            PageSize: Dynamsoft.DWT.EnumDWT_CapSupportedSizes.TWSS_A3, // Set page size to A3
                            IfCloseSourceAfterAcquire: true // Scanner source will be closed automatically after the scan.
                        });

How to Update the SSL Certificate?

The SSL certificate is valid for one year. Dynamsoft will update the certificate before it expires and you need to update it accordingly on the proxy server configuration page. The latest certificate can be downloaded from the domain binding page.