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Error Troubleshooting
Error message - The current product key is empty or invalid, please contact the site administrator
Symptom
You get an error message that says “The current product key is empty or invalid, please contact the site administrator”.
Cause
You are trying to use an unlicensed feature of Dynamic Web TWAIN or use it on an unlicensed platform or browser.
Resolution
Make sure you have the correct license set in the proper configuration. If you have any questions please contact Dynamsoft Support.