Error Troubleshooting

Error message - The current product key is invalid because it’s generated with the licenses of a different major version

Symptom

You get an error message that says “The current product key is invalid because it’s generated with the licenses of a different major version”.

Cause

You are trying to use a product key for a different major version.

Resolution

Make sure you have the correct license set in the proper configuration. If you have doubts or questions, you can contact Dynamsoft Support.