Error Troubleshooting

Error message - The current product key is invalid because it’s generated with the licenses of a different major version

Symptom

You get an error message that says “The current product key is invalid because it’s generated with the licenses of a different major version”.

Cause

You are trying to use a product key for a different major version.

Resolution

Make sure you have the correct license set in the proper configuration. If you have doubts or questions, you can contact Dynamsoft Support.

Original post creation date: Dec 03, 2021

Last modified date: Oct 21, 2022