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Error Troubleshooting
Error message – The current product key has expired on XXX, please contact the site administrator
Symptom
You see the following pop-up
Cause
The trial product key has expired.
Resolution
Follow the instructions on that pop-up which are:
- Request a new trial product key here. Refer to this article to update the ProductKey
- Do a hard refresh or clear cache in your browser to make sure the new ProductKey is used
Yes
No