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General failure

  • Symptom

When scanning an image with Dynamic Web TWAIN, you may receive the error message “General failure” in the ErrorString property.

  • Cause

The problem occurs when the source (scanner) is not disabled completely after a scanning session or the source is currently unavailable.

  • Resolution

You can reset the existing connections of the source by calling CloseSource & CloseSourceManager to close the sources existing connections before calling SelectSource.

function AcquireImage() {

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