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Error Troubleshooting
Dynamic Web TWAIN prompts the .deb installer for Windows
Symptom
You may encounter an issue where, on a Windows operating system with ARM64 architecture, you are prompted to download the .deb installer, which is intended for use on Linux operating systems.
Resolution
The issue was patched in version 17.3.1. We highly recommend upgrading your SDK to version 17.3.1 or higher. Otherwise, you will need to manually install the .MSI installer.
Original post creation date: Apr 17, 2025
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